Excitech has become Symetri
In January 2020, Excitech was acquired by Addnode Group, the owner of Symetri, Europe’s leading provider of software and services for design and engineering activities.
Excitech has now become Symetri, operating as one company since the beginning of January 2021. Please rest assured it is business as usual for us and your service experience will not be impacted.
Integrated IT support for Gustafson Porter + Bowman: Identifying, implementing, and sharing the technology advantage
Challenges
- Ensuring robust contingences for server failure fall-out.
- To minimise downtime, disruption and dissatisfaction.
- Making sure no calls are ever missed, no contact ever elusive, and no client ever frustrated.
- Equipping the team with the means to communicate regardless of location; from home to office, and everywhere in-between.
Solutions
- Remote back-up server; from specification to installation in just 48 hours.
- Symetri IT Support services, including 14 full-time expert helpdesk technicians.
- Cloud-based VoIP telephony, digital communications for the modern business.
Benefits
- Continuous user efficiency and satisfaction.
- A resource to rely on—for the IT environment, the good of the business, and the reassurance for users; that if things go wrong, they’ll be put right.
- Freedom to move anywhere, yet always be in contact.
- An essential pillar of remote, home, and hybrid working.