Excitech has become Symetri
In January 2020, Excitech was acquired by Addnode Group, the owner of Symetri, Europe’s leading provider of software and services for design and engineering activities.
Excitech has now become Symetri, operating as one company since the beginning of January 2021. Please rest assured it is business as usual for us and your service experience will not be impacted.
PLM Support
Ensure availability of your business-critical applications with Symetri’s PLM Support
Symetri’s PLM Support agreement is a unique support model for your business-critical applications to ensure high availability of your systems related to the CAD and PLM environment.
The support agreement we offer includes elements such as:
- Preventive actions to avoid problems and ensure system availability
- Corrective actions to ensure quick problem resolution with guaranteed support resource availability
- Resolution commitment to ensure system uptime
- User assistance to ensure efficient use of applications
In general, the scope of the PLM Support agreement covers all your applications delivered by Symetri: Autodesk Inventor, Autodesk Vault and Symetri’s SOVELIA solutions. Based on your specific needs we can extend the model beyond Symetri and Autodesk applications.
How does the PLM Support model work from your perspective:
Contact us
Please submit your enquiry here and a member of our team will get in touch.
Alternatively call 0345 370 1444