News Published: 08/11/2019 | Author: M-Files

M-Files Named Top Rated Enterprise Content Management Software by End-Users on TrustRadius

AI-powered, intelligent information management solution M-Files receives highest vendor scores for performance and product scalability

M-Files Corporation, the intelligent information management company, today announced that TrustRadius, the most trusted review site for business software based on feedback and ratings from end-users, has recognised M-Files (the solution which our document management system Excitech DOCS is built upon) as a Top Rated Enterprise Content Management (ECM) software.

M-Files received one of the highest overall scores, including the top ratings for both performance (9.1) and product scalability (10.0).

“These awards are based entirely on feedback from their customers,” said Megan Headley, VP of research at TrustRadius. “Reviewers love M-Files for its mobile application and search capabilities.”

TrustRadius reviewers highlighted the M-Files metadata-driven approach as a key differentiator. M-Files uses metadata to automatically index and organise documents by type, such as a contract or invoice, as well as by customer, project, case, and essentially any other property or characteristic important to the organisation. This establishes relevance and context when accessing and managing information, whether it is stored in M-Files, or in other repositories and business systems.

One frequently-cited benefit was the platform's ability to streamline the task of finding information, no matter where it’s stored. The result, according to TrustRadius reviewers, is that M-Files makes it simpler and faster for employees to collaborate.

End users commended M-Files for its "great workflow," "excellent versioning control" and "integration with other applications like Office 365." The platform's ability to support compliance requirements was also frequently recognised:

• "The platform is well-suited for meeting data standards like GDPR."
• “As a company that regularly handles hazardous material and works with safety in mind, we’ve always had comprehensive requirements. Because M-Files is able to do so many things, we've molded a lot of our operations around it.”
• “Well suited for environments that require document storage whilst still being able to audit the document trail."
• “Any company seeking ISO certifications or working towards standards should consider this system for managing their content.”

“TrustRadius rankings are especially significant because reviews and satisfaction scores offer first-hand accounts and deep insights into how customers are utilizing M-Files and experiencing benefits on a daily basis," said Maria Carballosa, chief marketing officer at M-Files. “Our high scores are a reflection of our commitment to driving innovation and delivering value to companies of all sizes."

*Every reviewer on TrustRadius is authenticated, and each review is vetted by the research team before publication. TrustRadius also ensures that product scores represent true customer sentiment by correcting for selection bias.

About the author

  • M-Files


M-Files provide intelligent information management solutions for the Enterprise Content Management (ECM) market. They are a company that have grown out of one simple vision; efficiently managing information is a widespread business problem and solving this common problem is vital to any business.

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