The purpose of the General Data Protection Regulation is to protect the “rights and freedoms” of individuals and to ensure that personal data is not processed without their knowledge, and, wherever possible, that it is processed with their consent. It applies to the processing of personal data both in electronic and in hard copy form.
Personal data is any information relating to an identifiable natural person who can be identified, directly or indirectly, by an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
A Data controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data;
A Data subject is any living individual who is the subject of personal data held by an organisation.
Processing is any operation which is performed on personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
A Personal data breach is a breach of security leading to the accidental, or unlawful, destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.
Data subject consent means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data.
A Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
The Board of Directors and management of Excitech Limited (‘Excitech’) are committed to compliance with all relevant EU and Member State laws in respect of personal data, and the protection of the “rights and freedoms” of individuals whose information Excitech collects and processes in accordance with the General Data Protection Regulation 2016 (GDPR).
This policy, alongside Excitech’s Information Security Policy and other related policies apply to Excitech’s personal data processing functions, including those performed on customers’, clients’, employees’, suppliers’ and partners’ personal data, and any other personal data the organisation processes from any source.
The Data Protection Officer is responsible for reviewing the Data Retention Schedules annually in the light of any changes to Excitech’s activities and to any additional requirements identified by means of any data protection impact assessments.
This policy applies to all staff of Excitech including any interested parties such as outsourced suppliers. Any breach of the GDPR will be dealt with under Excitech’s disciplinary policy and may also be a criminal offence, in which case the matter will be reported as soon as possible to the appropriate authorities. Partners and any third parties working with or for Excitech, and who have or may have access to personal data, will be expected to have read, understood and to comply with this policy. No third party may access personal data held by Excitech without having first agreed to this policy and to Excitech’s GDPR contract addendum which imposes on the third party obligations no less onerous than those to which Excitech is committed, and which gives Excitech the right to audit compliance with such obligations.
Responsibilities and roles under the General Data Protection Regulation
Excitech is a data controller and a data processor under the GDPR.
Top Management and all those in managerial or supervisory roles throughout Excitech are responsible for developing and encouraging good information handling practices within Excitech; responsibilities are set out in individual job descriptions.
The Data Protection Officer is accountable to the Board of Directors of Excitech for the management of personal data within Excitech and for ensuring that compliance with data protection legislation and good practice can be demonstrated. This accountability includes:
development and implementation of the GDPR as required by this policy; and
security and risk management in relation to compliance with the policy.
The Data Protection Officer (DPO), who the Board of Directors considers to be suitably qualified and experienced, has been appointed to take responsibility for Excitech’s compliance with this policy on a day-to-day basis and, in particular, has direct responsibility for ensuring that Excitech complies with the GDPR, as do Managers in respect of data processing that takes place within their area of responsibility.
The DPO is the first point of call for those seeking clarification on any aspect of data protection compliance.
Compliance with data protection legislation is the responsibility of all staff of Excitech who process personal data.
Staff of Excitech are responsible for ensuring that any personal data about them and supplied by them to Excitech is accurate and up-to-date.
Data protection principles
All processing of personal data must be conducted in accordance with the data protection principles as set out in Article 5 of the GDPR. Excitech’s policies and procedures are designed to ensure compliance with the principles.
Personal data must be processed lawfully, fairly and transparently Lawful – identify a lawful basis before you can process personal data. These are often referred to as the “conditions for processing”, for example consent. Fairly – in order for processing to be fair, the data controller has to make certain information available to the data subjects as practicable. This applies whether the personal data was obtained directly from the data subjects or from other sources. The GDPR has increased requirements about what information should be available to data subjects, which is covered in the ‘Transparency’ requirement. Transparently – the GDPR includes rules on giving privacy information to data subjects in Articles 12, 13 and 14. These are detailed and specific, placing an emphasis on making privacy notices understandable and accessible. Information must be communicated to the data subject in an intelligible form using clear and plain language. Excitech’s Privacy Notice can be found here.
Personal data can only be collected for specific, explicit and legitimate purposes Data obtained for specified purposes must not be used for a purpose that differs from those agreed with the data subject.
Personal data must be adequate, relevant and limited to what is necessary for processing
The DPO is responsible for ensuring that Excitech does not collect information that is not strictly necessary for the purpose for which it is obtained.
Personal data must be accurate and kept up to date with every effort to erase or rectify without delay
Data that is stored by the data controller must be reviewed and updated as necessary. No data should be kept unless it is reasonable to assume that it is accurate.
The DPO is responsible for ensuring that all staff are trained in the importance of collecting accurate data and maintaining it.
It is also the responsibility of the data subject to ensure that data held by Excitech is accurate and up to date.
Staff should be required to notify Excitech of any changes in circumstance to enable personal records to be updated accordingly. It is the responsibility of Excitech to ensure that any notification regarding change of circumstances is recorded and acted upon.
The DPO is responsible for ensuring that appropriate procedures and policies are in place to keep personal data accurate and up to date, taking into account the volume of data collected, the speed with which it might change and any other relevant factors.
On at least an annual basis, the DPO will review the retention dates of all the personal data processed by Excitech, by reference to the data retention schedules, and will identify any data that is no longer required in the context of the registered purpose. This data should be securely deleted/destroyed.
The DPO is responsible for responding to requests for rectification from data subjects within a reasonable timescale.
Personal data must be kept in a form such that the data subject can be identified only as long as is necessary for processing.
Personal data will be retained in line with the Data Retention Schedules and, once its retention date is passed, it must be securely destroyed as set out in the schedule.
The DPO must specifically approve any data retention that exceeds the retention periods defined in the Data Retention Schedules, and must ensure that the justification is clearly identified and in line with the requirements of the data protection legislation. This approval must be written.
Personal data must be processed in a manner that ensures the appropriate security The Data Protection Officer will carry out a risk assessment taking into account all the circumstances of Excitech’s controlling or processing operations. Excitech compliance with this principle is contained within Excitech’s Information Security Policy.
The controller must be able to demonstrate compliance with the GDPR’s other principles (accountability) The GDPR includes provisions that promote accountability and governance. These complement the GDPR’s transparency requirements. The accountability principle in Article 5(2) requires you to demonstrate that you comply with the principles and states explicitly that this is your responsibility. Excitech will demonstrate compliance with the data protection principles by implementing data protection policies, adhering to codes of conduct, and implementing technical and organisational measures.
Data subjects’ rights
Data subjects have the following rights regarding data processing, and the data that is recorded about them:
To make subject access requests regarding the nature of information held and to whom it has been disclosed.
To prevent processing likely to cause damage or distress.
To prevent processing for purposes of direct marketing.
To be informed about the mechanics of automated decision-taking process that will significantly affect them.
To not have significant decisions that will affect them taken solely by automated process.
To sue for compensation if they suffer damage by any contravention of the GDPR.
To take action to rectify, block, erased, including the right to be forgotten, or destroy inaccurate data.
To request the supervisory authority to assess whether any provision of the GDPR has been contravened.
To have personal data provided to them in a structured, commonly used and machine-readable format, and the right to have that data transmitted to another controller.
To object to any automated profiling that is occurring without consent.
Excitech ensures that data subjects may exercise these rights:
Data subjects may make data access requests.
Data subjects have the right to complain to Excitech relating to the processing of their personal data, the handling of a request from a data subject and appeals from a data subject on how complaints have been handled in line with the Excitech Complaints Procedure.
Excitech understands ‘consent’ to mean that it has been explicitly and freely given, and a specific, informed and unambiguous indication of the data subject’s wishes that, by statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. The data subject can withdraw their consent at any time.
Excitech understands ‘consent’ to mean that the data subject has been fully informed of the intended processing and has signified their agreement, while in a fit state of mind to do so and without pressure being exerted upon them.
There must be some active communication between the parties to demonstrate active consent. Consent cannot be inferred from non-response to a communication.
For sensitive data, explicit written consent of data subjects must be obtained unless an alternative legitimate basis for processing exists.
Security of data
Excitech’s IT Security Policy governs how Excitech protects personal data.
Disclosure of data
Excitech must ensure that personal data is not disclosed to unauthorised third parties which includes family members, friends, government bodies, and in certain circumstances, the Police. All Employees/Staff should exercise caution when asked to disclose personal data held on another individual to a third party. It is important to bear in mind whether or not disclosure of the information is relevant to, and necessary for, the conduct of Excitech’s business.
All requests to provide data for one of these reasons must be supported by appropriate paperwork and all such disclosures must be specifically authorised by the DPO.
Retention and disposal of data
Excitech shall not keep personal data in a form that permits identification of data subjects for longer a period than is necessary, in relation to the purpose(s) for which the data was originally collected.
The retention period for each category of personal data will be set out in the Excitech Retention Schedules along with the criteria used to determine this period including any statutory obligations Excitech has to retain the data. Personal data must be disposed of securely in accordance with the sixth principle of the GDPR – processed in an appropriate manner to maintain security, thereby protecting the “rights and freedoms” of data subjects.
Excitech shall not export data to non-European Economic Area Countries without the data subject’s express consent.
Information asset register/data inventory/data mapping
Excitech is aware of the risks associated with the processing of particular types of personal data.
Excitech assesses the level of risk to individuals associated with the processing of their personal data and manages these risks accordingly.