Technical Support
How a company protects itself against hardware failures and supports its staff in the effective utilisation of software has a massive impact on the long term success of any organisation.
Excitech's range of bespoke technical support services are designed to ensure you get the most productive use from your IT system; maximising uptime, minimising your need to solve problems, resolving operational issues and assisting you in your use of CAD and other application software.
This extensive range of services is broken down into five main areas.
|
|
|
|
|
|
| Excitech’s software support provides invaluable
assistance via telephone and email for a
range of software products and operating
system technologies. |
|
| Excitech’s hardware support provides guaranteed peace of mind against the failure
of computer components and peripherals. |
|
| A Retained Services Agreement (RSA) provides cover for hardware and/or software products on an annual basis setting a cost for the period. |
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| This service from Excitech is able to identify
weaknesses in your IT network through the
monitoring of its hardware
components and applications. |
|
| An IT healthcheck highlights any present or future IT problems. The report will enable your organisation to safeguard its IT investment. |
|
|
| |
|
|
|
|
|
If you cannot find what you require here, why not give us a call 0845 370 1500, as we may still be able to help.
email: info@excitech.co.uk
|
