IT Services

Providing sound advice and quality service from initial pre-sales consultancy to on-site installations and ongoing technical support

Services are the key to a successful IT implementation; more so than hardware and software.

At Excitech we invest a lot of time working with our customers and understanding their requirements before quoting for IT systems. And we offer a complete range of services to support every stage of an IT system’s lifecycle. These include:

• Pre-sales Consultancy
• IT Health Checks
• Project Management
• Installation
• Technical Support
• Proactive Network Monitoring

Why Excitech for IT?

The Excitech IT Solutions team offers a comprehensive range of services designed to support our customers. When matched with Excitech’s experience and knowledge of CAD the breadth of our capabilities sets us aside from our competitors; making Excitech a logical choice of IT supplier for customers in Architecture, Engineering, Design and Construction.

"the planning was an example of Excitech’s attention to detail and their understanding of both the core IT systems and the users’ applications, especially in the CAD area" Richard Griffiths Architects

Pre-sales Consultancy

The challenges faced by the IT Manager may be the same, but every client is unique. Pre-sales consultancy is key to us in understanding the problem and implementing the right solution for the client.

IT Health Checks (Click here for more information)

An Excitech Health Check offers an objective investigatory review of your IT Infrastructure in the areas of performance, capacity, security and resilience.

Project Management

Planning the implementation of your chosen solution to meet your business deadlines and minimise downtime; managing the work through to a successful completion.

Installation

Not just installing the new network solutions but ensuring they are optimally configured by a qualified engineer.

Technical Support

Excitech provide exceptional levels of technical support from telephone helpdesk through onsite support and hardware maintenance.

Proactive Network Monitoring

For clients with limited in-house IT skills we can provide an outsourced system management service whereby we will monitor the network and IT security protection, ensuring that they remain working and optimally configured.