CAFM Professional Services |
Delivering Consultancy, Training, and Support throughout the CAFM solution lifecycle |
The role of services in a CAFM implementation cannot be underestimated. A swift implementation to realise the business benefits can only be accomplished with all of the support and services planned and in place. As demonstrated by clients testimonials.
A large solution can be up and running within the space of a few months with a dedicated up-front effort by experienced professionals who have been involved in hundreds of CAFM implementations. Our consultants will prepare your staff to use live data from the outset, there is no other way to realise your CAFM business benefits and thus reduce cost almost immediately.
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Hosting
Excitech provide their most popular CAFM solutions as hosted services. Software as a Service (SaaS) removes the need for client-side IT infrastructure and provides a number of functional benefits as well as tangible savings.
Click here to see more information on hosted solutions |
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Training
Core to any CAFM Implementation is the training. Excitech training courses are given by our CAFM Consultants; hence all training has a large degree of consulting and advice on CAFM. Training can be provided on site but is most appropriate at our specialised training centres and can be based specifically on your CAFM implementation and database.
Click here to see our full CAFM training course details |
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Project Management
To deliver a quality solution, on budget and on time, our PRINCE2 qualified project managers share and support your efforts to bring business benefits as quickly as possible. Every project has an element of Project Management from Excitech.
Click here to read more on Project Management |
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Consultancy
Our consultants will ensure that you are fully advised on the best way to implement your CAFM solution. They will also ensure the solution works for you, identifying areas of potential risk.
The most common areas of consulting Excitech provides are:
- FM Processes Consulting centring on how CAFM can help improve your FM Processes.
- Our Technical Consultants will install and setup the applications in tandem with your IT infrstructure.
- Data Setup Methodology defining the working methods and ensure the data works for you, complete with full documentation.
Data related consulting:
- Measured Surveying support and management
- Data source manipulation into the CAFM database
- Data/drawing setup
- CAD Standards
- Data/CAFM Management Processes
- On-Site operations in support of your solution, data maintenance & reporting
- Legacy Database Migration
- Integration of source data systems, repetitive data transfer
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Development and Personalisation
Excitech know that no CAFM implementation has the exactly the same requirements, business needs and solution.
Excitech have a core team of developers and technical consultants whose jobs it is to personalise and change the solution to make it best meet your business requirements or specific process.
Our development team are also responsible for the independent FX solutions that Excitech offer, and adhere to the major quality standards laid out by the government by which Excitech are assessed every six months.
Click here to read more on CAFM Development
Our skill set includes:
- ARCHIBUS custom reporting
- Crystal Report custom RPT files
- Custom Executive Information Systems (EIS) scenarios
- Interface development – dialog forms
- Web Central template/process customization
- Workflow process design
- Security configuration: application – database – web server
- Database Services
- Structural modifications (adding tables and fields)
- Implementation of audit trail or audit logs
- Database administration data clean-up
- Database translation (Sybase – Oracle – MS/SQL Server)
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Application Integration
Every CAFM implementation has an element of database or application integration with other solutions.
As proven by many integration projects, our consultants have the following capabilities:
- Batch data migration
- Auto LISP x-data translation
- Database "Back-End"
- E-mail messaging
- ActiveX
- API / OLE automation
- JavaScript
- HTML
- XML
- XSL
- VBscript
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