The solution allows you to:
Fast Track Room Booking
- Log calls in a matter of seconds
- Centrally manage and issue work orders
- Save costs and reduce the man-hours needed to control your Help Desk
- Provide a faster delivery of service and increase customer service
- Reduce errors throughout the entire support process
- Maintain control over the communications, responsibilities and individual accountability
- Empower staff and increase levels of satisfaction
- Use powerful reporting functions for better managerial decisions
automates all aspects of room, desk and space booking, and resources (catering, A/V, porters, Outlook, Active Directory, etc.). Provides Self-Service enquiry or booking access for all your staff, increasing room utilisation.
Fast Track PPM and Help Desk
is a service desk solution aimed at both the IT and FM markets. It is a powerful, scalable and user friendly.
Fast Track Help Desk Introduction
Fast Track Room Booking Introduction
Fast Track Room Booking Outlook